Problems with your map displaying on your website?

Google recently relaunched its Maps Platform bringing together their excellent dynamic maps and Streetview, Google Routes (Directions) and Google Places (for reviews, locations on business pages).

However, as of July 2018, you must add and enable a credit/debit card to your Google account and have a valid API key. So if you have not already done so, you will need to set up your own account and enter your payment details (even if you do not expect to exceed the monthly request limit). You then need to provide access to your Google account to us that we can update the API key – and hey presto your map reappears!

As for costs, Google provides a $200 monthly credit, which should more than cover most business use. If your website displays a simple map with a pin to your office location, and nothing else; then no charges should apply. The majority of maps users will continue to use maps for free. If however, you are a heavy user of the map system then the new pay-as-you-go pricing structure will affect you.

So if you’ve noticed map errors on your website, chances are you have not yet added a valid payment card to your Google account. We suggest you look at this first before investigating other possible issues.

There are of course other digital mapping services out there like Bing, MapKit, Mapbox and Here, however, Google Maps is continuously adding new features and improvements and is by far the most commonly used, and that can make a difference to your user experience.